01 Introduction & Scope
Dhaka baji (dhakabaji.biz) is an online gaming and Sports Betting platform serving users in Bangladesh. This privacy policy ("Policy") applies to dhaka baji and all its registered members and visitors.
By creating an account on dhaka baji, accessing the platform, or using any of our services, you automatically agree to this Privacy Policy. Please read it carefully before registering.
We believe transparency is the best policy. That's why we're upfront about what data we collect, why we collect it, and how we use it. dhaka baji's Privacy Policy is built with your interests in mind, every step of the way.
02 What Data We Collect
Dhaka baji only collects information that is necessary to provide our services. Collecting excessive or unnecessary data is not our practice.
Information Collected Directly From You:
| Data type |
Time of collection |
Mandatory? |
| Full name & date of birth |
At the time of registration |
Yes |
| Mobile number & email |
At the time of registration |
Yes |
| National ID / Passport |
During KYC Verification |
For withdrawals |
| Payment Account Number |
At the time of deposit/withdrawal |
For transactions |
| Address |
Registration / KYC |
Partial |
Automatically Collected Data:
- Device Information: Device type, operating system, browser version
- IP Address: For geolocation and fraud prevention purposes
- Usage history: Pages visited, time spent, and games played
- Transaction records: All deposit, withdrawal & betting history
- Cookies & Local Storage: To manage sessions and improve your experience
We never collect or store your password in plain text. Passwords are always stored as a one-way hash (bcrypt).
03 How your data is used
Dhaka baji uses your information only for specific purposes. Each purpose is clearly outlined below:
- Account management: To create, verify, and maintain your account
- Payment Processing: To process deposits and withdrawals securely
- Customer Support: To resolve your issues and answer your questions
- Security assurance: To prevent fraud, money laundering, and account hacking
- Legal Compliance: To comply with applicable laws and regulatory requirements
- Service Improvement: Analytics to improve your platform experience
- Promotional Communications: To notify you of bonuses, offers, and updates (with member consent)
- Responsible Gaming: To identify problematic gaming behaviour and provide support
We never share your data with third parties for marketing purposes. If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time.
04 Who We Share Your Information With
Dhaka baji does not sell your personal data to any third party. However, data may be shared in the following limited circumstances:
- Payment Processors (Mobile Pay/Nagad/Rocket): Only the information necessary to complete transactions
- Identity verification service: To complete the KYC process
- IT & Hosting Partners: For platform operations, under strict confidentiality agreements
- Law Enforcement Agencies: In compliance with valid court orders or government directives
- Fraud Prevention Agencies: Industry-level information sharing to prevent scams and fraud
All our third-party partners are bound by data protection agreements and are not permitted to use your information for any other purpose.
05 Our Data Protection Measures
Dhaka baji employs the highest technical and administrative safeguards to protect your data. Our security framework is outlined below:
- 256-bit SSL/TLS encryption: All data transfers take place over encrypted channels
- Two-Factor Authentication (2FA): An extra layer of security for your account
- Regular Security Audits: Regular audits by third-party experts
- Firewall & DDoS Protection: Server protection against cyber attacks
- Restricted Access: Only authorised staff can access user information
- Data Masking: Sensitive information (such as payment numbers) is partially masked
Please keep in mind — it is not possible to guarantee 100% security on the internet. Always use a strong password for your account and never share it with anyone.
If you believe your account security has been compromised, change your password immediately and notify us at support@dhakabaji.biz.
06 Cookie Policy
Dhaka baji's website and app use cookies — small text files stored in your browser that help our platform run smoothly.
Types of cookies we use:
Essential
Session Cookies
Used to maintain your login session and identify you as you navigate between pages. The site will not function properly without this cookie.
Functional
Preference cookies
Used to remember your language preferences, theme settings, and other personalized experience choices.
Analytics
Performance cookies
Used to understand which pages get the most traffic, where issues occur, and how to improve the site. No personal identifiers are included.
Security
Security cookies
Used to prevent CSRF attacks and session hijacking, keeping your account secure.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.
07 How long data is retained
Dhaka baji does not retain your data for longer than necessary. Different retention periods apply depending on the type of data:
- Account Information: For the duration your account is active, and 5 years after closure
- Transaction records: Up to 7 years as required by law
- KYC Documents: Up to 5 years after verification
- Log & Session Data: Up to 90 days
- Marketing preferences: Until you change it
- Customer service records: Up to 2 years after resolution
After the retention period, data is securely deleted or anonymized so that no individual can be identified from it.
08 Your data rights
Every dhaka baji member has the following rights over their personal data:
Right to Access
You can request to view the data we hold about you
Right to Rectification
You can request corrections to any inaccurate or outdated information
Right to Erasure
You may request deletion of your data under certain conditions
Right to Restrict Processing
You can restrict how your data is used for specific purposes
Right to data portability
You may request a copy of your data in a commonly used format
Right to Object
You can object to marketing or specific types of data processing
To exercise any of these rights, email us at support@dhakabaji.biz. We typically respond within 7 business days. Please note that some data may not be deletable due to legal obligations — in such cases, we will explain why.
09 Protection of minors' data
Dhaka baji strictly does not collect or process data from anyone under the age of 18. Age is verified at registration, and if a member is found to be a minor, their account is immediately closed and all associated data is permanently deleted.
If a parent or guardian suspects their minor child is using dhaka baji, please contact us immediately at support@dhakabaji.biz.
10 Contact & complaints
If you have any questions, comments, or complaints about this privacy policy, please get in touch. We're always here to help.
- Email: support@dhakabaji.biz
- Live chat: Available on the platform 24/7
- Response Time: Typically within 1–4 hours
This Privacy Policy was last updated in January 2026. Any future changes will be reflected on this page, and you will be notified by email.